Frequently Asked Questions

Pathstone provides a wide range of clinical services in community, school, home and residential settings. Our clinical services are organized into three different clusters: Brief, Moderate and Intensive services. Referral to each cluster is based on the complexity of your child’s mental health issue.

Due to the high demand for service at Pathstone, there are waiting lists for some programs. The length of wait varies by program and can, at times, be a few weeks to a few months. While you are waiting for service if there is a crisis or emergency call Crisis Services at 1-800-263-4944 or visit our Walk In Clinic.

If your child or youth’s situation becomes worse while you are waiting for an appointment you should share this information with Contact Niagara or Pathstone Mental Health. Changes in your child’s situation may alter how long you have to wait for service.

Call Contact Niagara at 905-684-3407 or 1-800-933-3617 to complete an initial intake interview over the phone. From there the referral is forwarded to Pathstone’s office. Our Assessment Team will then contact you for an appointment.

Our volunteers are a vital part of our Pathstone team. We are grateful for their passion, skill, talent and time they share with us and families to help improve the quality of life for children, youth and families dealing with mental health issues.

To become a volunteer with Pathstone Mental health visit our Volunteer page.

Volunteers lend the kind of support that cannot be measured. They are Pathstone Ambassadors in our community and we are thankful for all that they contribute.

To make a donation to Pathstone Mental Health Foundation, please visit our foundation website at:

Pathstone Mental Health
Branscome Mental Health Centre
1338 Fourth Avenue
St. Catharines, ON L2S 0G1

Tel: 905-688-6850
Fax: 905-688-9951

Merritville Site
1604 Merrittville Highway RR#2
Welland, ON L3B 5N5

Tel: 905-384-9551
Fax: 905-384-9144

Pathstone Metal HealthFrequently Asked Questions