Family Support Provider

Pathstone Mental Health is Niagara’s primary provider of treatment for children until their 18th birthday. Pathstone provides services to more than 10,000 children and youth each year and to over 1,500 parents, guardians and adults.

Pathstone Mental Health is an equal opportunity employer. In accordance with the AODA (Accessibility of Ontarians with Disabilities Act, 2005), Pathstone will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability related accommodations, please inform Human Resources. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Family Support Provider

One (1) full-time contract position, one year | Family Engagement Services | $44,850-$54,600

The FSP will provide peer support and assistance to families receiving child and youth mental health services in Niagara. The FSP will work collaboratively with service providers to increase family involvement and service providers’ understanding of how to work in partnership with families to achieve the best outcomes for children and youth.


Family Support Provider (FSP) is a caregiver peer support program designed to assist and empower families as they navigate the child and youth mental health sector and other systems that service children, youth, and families.

  • Families are partnered with a Family Support Provider who will work with the family to strengthening their capacity to support their child through assistance accessing and navigating various supports and services within the community, and supporting them to advocate for their needs.
  • Some examples of support a FSP might provide:
    • Finding primary care (if not connected)
    • Providing information about and support locating informal support groups
    • Assistance with funding applications such as OAB, SSAH, CPP Disability etc.
    • Assistance identifying and navigating to prosocial activities ie: camps, sports, Boys and Girls Clubs etc.
  • The FSP program has a number of objectives that include:
    • Improving families’ knowledge of child and youth mental health systems
    • Reducing the strain that families experience when caring for children and youth with mental health concerns
    • Enhancing support networks for families
    • Increasing family engagement in treatment 


  • Lived Experience as the primary caregiver (biological, adoptive, kin parent, or other) of a child/youth who has received mental health services.
  • Lived Experience navigating mental health and other community resources in Niagara.
  • Excellent oral and written communication skills.
  • Ability to demonstrate computer competency including use of programs such as email and word.
  • Ability to work collaboratively within a team.
  • Ability to speak a second language is an asset.
  • Valid driver’s license and access to a vehicle and the ability to travel within the community.
  • Ability to work flexible hours including evenings and some weekends.
  • Preference may be given to candidates with CPR and First Aid


  • In writing with reference to “Family Support Provider” in subject line to
  • Interviews will be scheduled as soon as possible after closing date
  • Only those candidates selected for an interview will be contacted

Pathstone employees must submit their applications by Wednesday May 6, 2022 and will be considered prior to external applicants

CLOSING DATE – 4:00 p.m. – May 6, 2022

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